Communication Breakdown & AGM – Thursday, May 14, 2020
Category 1 – 3 CE Points
Sponsors had no influence on course content.
Course Description: (This lecture is open to all Ontario Dentists)
The Professional Liability Program provides malpractice protection and risk management advice to Ontario dentists. This interactive session on communication will be presented by two PLP professional staff members. It will include an introduction to PLP and its services, followed by a discussion of the the value of effective communication within the healthcare setting. The presenters will describe basic and advanced communication techniques and offer guidance on how to avoid communication pitfalls.
Learning Objectives:
– Describe the services offered by PLP
– Understand the importance of effective communication within the healthcare setting
– Describe basic and advanced communication techniques
– Identify and prevent situations that may lead to miscommunication
Location:
Mississauga Grand – Banquet & Convention Centre
35 Brunel Road, Unit7
Mississauga, ON L4Z 3E8
Date: Thursday, May 14, 2020
Registration and Dinner: 5:30 pm – 6:30 pm
Speakers: 6:30 pm – 9:30 pm
Fees:
Free for HPDA members.
Non-members welcome for $99 + HST.
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Cancellations must be received by 5:00 pm, 5 business days before the event and must be sent in writing by email to info@hpda.ca. There will be a 20% administration fee charged for cancellations, subtracted from the refund. Cancellation/refund requests will not be accepted less than 5 business days before the event.
Above is not valid for the free events for HPDA members where cancellation notifications must be sent up to 24 hours prior to the event.